Cyber Security Product Support Analyst
I'm interested
  • Region :
    Budapest
  • Employment Type :
    full-time
  • Salary :
    by agreement
  • Required languages :
    English (B2)
Cyber Security Product Support Analyst
Our partner company is an internationally recognized IT security solution and service provider, who are pioneers of proxy based digital defense technologies. Besides fintech, IoT and cloud gateway security products, their portfolio consists of malware detecting and m2m API security solutions as well as identity and access management tools. Their presales team is looking for a new member who could support their product portfolio with his/her product support/technical support background.

Description

  • Supporting the company’s product portfolio with a sales approach (pre and post sales)
  • Understanding the clients’ and partners’ needs and turning them into technical documentation
  • Preparing high-level design and pricing
  • Preparing security regulations and documentations
  • Keeping in touch with international clients
  • Attending conferences
  • Cooperating closely with the product development teams

Requirements

  • Bsc. or Msc. degree is a must
  • At least 2 years of experience in technical support/product support/2nd level support OR presales role
  • Willingness to learn and openness to new technology is a must
  • Willingness to travel (1-2 days/month)
  • Confidence in verbal communication (both in English and Hungarian) is needed to do this job properly
  • Basic programming knowledge would be a plus

Offer

  • Working in an interesting, diverse and challenging position in which you have the opportunity to further develop on a daily basis
  • Having a personal career development plan
  • Working from an award winning office which is bright, modern and reflects the people working at the company
  • Possibility to attend professional conferences
  • Gaining certificates within the IT security field
  • Mature team and leadership
  • Fair monthly salary, cafeteria and yearly bonus, English classes
I'm interested
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Cyber Security Product Support Analyst